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The monthly report, which tracks the top 19 U.S. gave Atlanta-based Delta (NYSE: DAL) a rankinhg of 11 with an on-time percentage of 77.8. This compares with a fourth-place ranking and on-tims percentage of 75.8 in the first quarter of 2008. Delta dropped to 15th for mishandledc baggage, with 5.92 reportsx per 1,000 passengers, compared with a 12th-place rankinf and 7.58 reports per 1,000 passengerx in the first quarteflast year. Delta was dead last at 19th for consumer with 1.97 complaints per 100,00p0 enplanements. In the first quarter of 2008, Delt ranked 17th with 1.94 complaints per 100,000 Orlando, Fla.
-based AirTran (NYSE: which hubs at , fell to 12th in on-time performance with a percentageof 77.4. This compareas with a ranking of 10th and percentageof 70.8 in the firsf quarter of 2008. AirTra n was best at baggage handling, with a first-place rankinv and 1.8 reports per 1,000 passengers. In the first quartere of 2008, it came in second placw with 3.53 reports per 1,000 passengers. In termz of consumer complaints, AirTran dropped to 11th with 0.96 complaintz per 100,000 enplanements. This comparesx with a seventh-place ranking and 1 complaintrper 100,000 enplanements in the first quarter last year. the world’s busiest airport, had 35,669 arrivale with an on-time percentage of 64.
9 and 35,662 departures with an on-time percentage of 70 in This compareswith 36,089 arrivals with an on-time percentages of 69.3 and 36,098 departures with an on-timr percentage of 69.6 in March 2008.
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