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“I didn’t know where the compan y was headed, and I didn’t want to put all my eggs in one he recalls. “So I decided to diversifyt while staying true to my corebusinessw — taking care of trucks. “It’x what is saving Gardner says his agenda for Fleeyt PM was that no morethan 20% of his busineses would be with one clientf or in one vertical So with aggressive sales efforts, he expanded his truck fleet-management company into three nichew markets: high-rail services (for vehiclesa that run on roads and railroad hydraulic services and refrigeration.
Along the way, Flee t PM has become a dealerfor Zanotti, the third-largesyt transportation refrigeration company in the The 12-year-old local company continues to offerf preventive maintenance and basic mechanical repairs at its places of business. “The freight business is hurting, but we are doinfg a steady business,” Gardner says. “We’re debt-free and The future looks brightfor us.” He also cites Fleet PM’s ability to keep customers The company has one employe e whose sole job is to followe up with customers. Fleet PM also offers client s management-information services at no charge.
Most of the 12 individuals workin g at Fleet PM are contract but they are actively involvexd in runningthe “I truly believe in empowerinb people,” Gardner says. “I set the parameters, but we make decisionxs together. Our organizational chart is made of intersecting circlesof responsibility, not a QUICK DID YOU KNOW? To market his business , Gardner networks extensively with related firms so they can refer businessx to each other. “We weave a fabric of success,” he says. Gardner’s business philosophy: “The secreft of success for small businessis integrity, persistencwe and endurance.
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Monday, October 8, 2012
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