Hospital fosters open communication during downturn - Boston Business Journal:

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has seen a decrease in revenue that has forcedr it to go through a process ofbudgeft realignment. So far, that process has not required any reduction inthe hospital’s 2,600-strong head count. But employee benefitws have not beenentirely spared. The hospital has reduced some time off and suspendex some matching payments into employeseretirement plans. Nonetheless, the hospital has largely followe the same operating philosophy in these difficult times that has made it a repeagt honoree among the BostonBusinesds Journal’s Best Places to Work, including as a repeat winner within the program’z large-company category.
“We just communicate, communicate, communicate,” said Anne the hospital’s vice president of human resources andlegal services. “When we had to do thosde reductions, we made sure everyone who might have had a questio n had the chance to ask it directly to a seniofrmanagement representative.” Dale Lodge, who has been the hospital’sw CEO for more than a has long made himself available to answee employee questions and concerns, which Lang believes is one of the key reasonz why the hospital has low turnover and some of the highest-ratedr nurses in the Bay State on its staff.